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Frequently Asked Questions
Our customer support is available Monday to Friday
Average answer time: 24h
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How do I care for my planter?

Regular and thorough watering is the key to your success. Make sure the water gets to all the plants in the pot, from the edges to the center. Even when we receive rain, please check your containers to see that they received proper hydration. Rainwater is usually never enough to make a difference. Wind dries out the planters; if it is particularly windy, please water more frequently. Morning water is ideal, but watering in general is key. Plants in the shade do not dry out as quickly and require less watering.

The frequency of watering depends on daily temperatures:

80 degrees and above temperatures – water daily

70 degrees – water every other day

60 degrees – water every third day

Our goal is to keep your flowerpots looking amazing and bringing you joy all season long so please reach out to us if you have any questions.

How much does delivery cost? Where do you deliver?

We offer free delivery to these zip codes:

73116, 73120


For $10, we deliver to the following zip codes:

73102, 73103, 73105, 73106, 73107, 73108, 73112, 73114, 73118, 73131, 73134, 73142


For $15, we deliver to these zip codes:

73003, 73007, 73008, 73012, 73013, 73025, 73026, 73034, 73049, 73064, 73099, 73104, 73107, 73111, 73121,  73122, 73132, 73151, 73162, 73165

For $25, we deliver to these zip codes:

73016, 73065, 73069, 73071, 73072, 73078, 73099, 73136, 73170, 74008, 74012, 74033, 74037, 74105, 74114, 74120, 74132, 74133, 74135, 74136, 74137, 74145

 

If your zip codes falls outside of these, please contact us and we will get you a delivery quote.

Do I have to buy one of your planters? What if I want to use my own?
If you already have a planter that you would like to use, you will need to measure it to determine which drop-in will best fit your planter. We have four different sizes of drop-ins available. Click here for instructions on how to measure your planter and see our drop-in size options.
When is delivery day?
Your package will depart within one week of purchase, with a shipping time of approximately 15 days
What should I do if the product is damaged?
We provide a one month after-sales service for returns and exchanges, and offer free returns and exchanges in case of lost items, damages, defects, etc

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